Play Responsibly at BOHO Casino

At BOHO Casino, we believe that gambling should always be an enjoyable and entertaining experience. We are committed to promoting responsible gaming practices and providing our players with the tools, resources, and support they need to stay in control. Our mission is not only to offer an exciting gaming environment but also to ensure that every player who visits BOHO Casino can do so safely and responsibly. If you ever feel that your gambling habits are becoming a concern, we encourage you to use the resources outlined on this page.

Our Commitment to Responsible Gambling

At BOHO Casino, we take our duty of care seriously. We operate under the Tobique Gaming Commission License No. 0000064, and our responsible gaming practices are aligned with the highest standards in the industry. We actively encourage our players to gamble within their means and to treat every session as entertainment rather than a source of income. Our platform includes a comprehensive suite of self-regulation tools designed to help you maintain healthy gaming habits.

Here at BOHO Casino, we remind our players that gambling involves risk, and no strategy can guarantee winnings. The outcome of every game — whether slots, roulette, or live dealer tables — is determined by a certified Random Number Generator (RNG) and is entirely based on chance. We urge you to play responsibly and never wager more than you can afford to lose.

Recognising Problem Gambling

We understand that for a small percentage of players, gambling can become problematic. At BOHO Casino, we want to help you identify the early warning signs of a gambling problem. You may want to reflect on your habits if you notice any of the following:

  • You spend more time or money gambling than you originally planned
  • You gamble to escape stress, anxiety, or personal problems
  • You chase losses in an attempt to recover money you have lost
  • You feel irritable or restless when you are not gambling
  • You borrow money or sell belongings to fund your gambling activity
  • Your gambling is negatively affecting your relationships, work, or finances
  • You hide your gambling habits from family members or friends
  • You have tried to stop gambling but have been unable to do so

If any of these signs apply to you, we strongly encourage you to reach out for help. Our support team is available 24/7 via live chat or at support@BOHO Casino.com, and we are here to assist you in accessing the appropriate resources.

Self-Regulation Tools Available to You

Our BOHO Casino platform provides a full range of responsible gaming tools that you can activate at any time through your account settings or by contacting our support team. We are committed to making these features as accessible and easy to use as possible.

Deposit Limits

We allow you to set daily, weekly, or monthly deposit limits on your account. Once a limit is set, we will not allow you to deposit beyond that amount within the chosen timeframe. Reducing a limit takes effect immediately, while increasing a limit may be subject to a cooling-off period.

Session Time Limits

At BOHO Casino, we offer session time controls that allow you to restrict how long you can play in a single session. You can also enable on-screen reminders that notify you of the time you have spent playing, helping you stay aware of your activity.

Loss Limits

We provide the ability to set maximum loss limits over a defined period. This ensures that you never lose more than a predetermined amount, giving you greater financial control over your gaming experience.

Reality Checks

Our reality check feature sends you periodic notifications during your gaming sessions, reminding you of the time elapsed and your current balance. We encourage all players to activate this feature as part of a responsible gaming routine.

Self-Exclusion

If you feel you need a break from gambling, we offer both temporary cooling-off periods and longer self-exclusion options. You can request a self-exclusion directly from your account or by contacting our support team. Once self-exclusion is activated at BOHO Casino, you will be unable to access your account for the chosen duration, and we will do our best to ensure you do not receive promotional communications during this time.

Account Closure

If you wish to permanently close your account, we will action your request promptly. We will also ensure that any remaining balance is returned to you in accordance with our withdrawal procedures.

Protecting Minors

At BOHO Casino, we enforce a strict minimum age requirement of 18 years (or the legal age of majority in your jurisdiction, whichever is higher). We do not permit minors to register, deposit, or play on our platform under any circumstances. Our BOHO Casino sign up process includes age verification steps, and we may request documentation to confirm your age and identity at any time as part of our KYC procedures.

We strongly recommend that parents and guardians take steps to prevent underage gambling by using parental control software to restrict access to online gambling websites. The following tools can help:

  • GamBan – blocks access to thousands of gambling websites across all devices
  • Net Nanny – parental control software that filters adult content
  • Cybersitter – internet filtering and monitoring for households with children
  • GameBlock – specifically designed to block access to online gambling platforms

External Support Organisations

We at BOHO Casino recognise that our internal tools are only part of the solution. If you or someone you know is struggling with a gambling problem, we strongly encourage seeking help from qualified external organisations. The following resources offer free, confidential support:

  • Gamblers Anonymous – www.gamblersanonymous.org
  • BeGambleAware – www.begambleaware.org
  • GamCare – www.gamcare.org.uk
  • GamTalk – www.gamtalk.org
  • National Council on Problem Gambling (NCPG) – www.ncpgambling.org
  • Gordon Moody Association – www.gordonmoody.org.uk

Dispute Resolution

At BOHO Casino, we are fully committed to fair and transparent player interactions. If you have a concern related to responsible gaming or any other matter, our support team is available 24/7. If we are unable to resolve your issue to your satisfaction, you may contact our approved Alternative Dispute Resolution (ADR) provider, EGIS, at disputes@egis-adr.com. We take all player concerns seriously and will work diligently to find a fair resolution.

Contact Our Responsible Gaming Team

Our BOHO Casino support team is trained to assist with all responsible gaming enquiries. Whether you need help setting limits, understanding your options, or activating self-exclusion, we are here for you at any time of day or night. You can reach us via:

  • Live Chat: Available 24/7 directly on our website
  • Email: support@BOHO Casino.com
  • Disputes: disputes@egis-adr.com

We care about every player who chooses BOHO Casino, and we remain dedicated to fostering a safe, responsible, and enjoyable environment for all. Gambling should be fun — and we are here to make sure it stays that way. New players are also welcome to explore our BOHO Casino welcome bonus while keeping responsible gaming principles in mind.