BOHO Casino Terms and Conditions

Welcome to BOHO Casino. These Terms and Conditions govern your use of our website at https://www.BOHO Casino.com/ and all services we provide. By registering a BOHO Casino account, accessing our platform, or placing any wager, you confirm that you have read, understood, and agree to be bound by these terms in their entirety. We strongly encourage you to review this document carefully before using our services. If you do not agree with any part of these terms, you must not use our platform.

Our platform is operated by Metlait SRL, a company registered in Costa Rica (registration number 3-102-911867), with its registered address at El Guayaval, Residencial La Campina, Casa Q-11, Cartago, El Guarco, Tejar, 30801, Costa Rica. We hold a valid licence issued by the Tobique Gaming Commission under Licence No. 0000064. For alternative dispute resolution, we are affiliated with EGIS, reachable at disputes@egis-adr.com.

1. Eligibility and Registration

To use our services at BOHO Casino, you must meet the following eligibility requirements. We reserve the right to verify your eligibility at any time, and failure to meet these criteria may result in account suspension or closure.

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must not reside in any of our restricted territories — we maintain an extensive restricted list of 170+ countries and territories, including the United States, United Kingdom, Netherlands, France, Italy, Spain, Poland, Brazil, India, China, Costa Rica, and Curaçao, among others.
• You must not already hold an active account with us — we permit only one account per player, per household, per device, and per IP address.
• You must provide accurate, complete, and truthful information during the BOHO Casino sign up process.
• You must be acting on your own behalf and not as an agent for any third party.

We reserve the right to conduct identity verification at any stage. As part of our KYC process, we may request government-issued identification, proof of address, and proof of payment method. Failure to provide requested documents may delay or prevent withdrawals.

2. Account Security and Responsibility

Once you complete the BOHO Casino login process, you are solely responsible for maintaining the confidentiality of your account credentials. We strongly advise against sharing your username or 9v{ANzORWEcPL))0 with any third party. We cannot be held liable for losses incurred as a result of unauthorised access to your account where you have failed to maintain appropriate security measures.

• You must notify us immediately at support@BOHO Casino.com if you suspect any unauthorised access to your account.
• We may suspend your account pending investigation if we detect suspicious activity.
• Phone verification is required before processing any withdrawal request.

3. Deposits and Withdrawals

At BOHO, we offer a wide range of payment methods to ensure convenient and secure transactions. Accepted deposit methods include Visa, Maestro, Mastercard, Bank Transfer, Interac, Skrill, Neteller, ecoPayz, MiFinity, MuchBetter, Neosurf, Flexepin, Jetonbank, and cryptocurrency via Cryptoprocessing. Paysafe services are provided through Tronabriz Ltd.

3.1 Deposit Rules

• Our minimum deposit amount is €20 or the equivalent in your chosen currency.
• We accept the following currencies: EUR, USD, AUD, CAD, NOK, NZD, ZAR, INR, and a range of cryptocurrencies including BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA, and TRX.
• We process deposits promptly; however, delays may occur depending on your chosen payment provider.

3.2 Withdrawal Rules

• Our minimum withdrawal amount is €50 (or equivalent — $50, CAD/AUD/NZD 75, 500 NOK, 50 USDT, or crypto equivalent).
• Withdrawal limits are set at a maximum of €5,000 per day, €10,000 per week, and €20,000 per month. Higher limits may apply for VIP members.
• Our payment department processes BOHO Casino withdrawal requests within 48 hours; total transfer time may be up to 5 business days.
• Bank transfer withdrawals take up to 3 banking days; intermediary fees of up to €16 may apply.
• KYC verification may delay the processing of your withdrawal if documentation has not been previously submitted and approved.

4. Bonuses and Promotional Terms

Our BOHO Casino bonus codes and promotional offers are subject to specific terms and conditions that apply in addition to these general terms. By claiming any bonus, you agree to comply with the applicable wagering requirements and restrictions.

4.1 Welcome Package

We offer a Welcome Package of up to €6,500 + 225 Free Spins across three deposits. All bonuses in this package carry a 40x wagering requirement, are valid for 5 days, and carry a maximum bet of €5. The maximum conversion from bonus funds is 10x the bonus amount.

• 1st Deposit: 100% up to €777 + 100 Free Spins (BOHO casino promo code: BOHO, min €20) or High Roller 125% up to €5,000 + 100 FS (code: BOHO, min €250).
• 2nd Deposit: 75% up to €1,000 + 75 Free Spins (code: BH75).
• 3rd Deposit: 50% up to €500 + 50 Free Spins (code: BH50).
• Crypto bonus of up to 1 BTC is also available (code: CRYPT).

4.2 Ongoing Promotions

At BOHO Casino, we regularly provide additional promotional offers to active players. These include:

• Daily Cashback up to 12.5% (with varying wagering requirements of x5, x3, or x1 depending on VIP tier).
• BOHO Casino free spins offers every Monday (code: MONDY) and Wednesday (code: SPINS), with 30, 60, or 100 FS depending on qualifying deposit.
• Game of the Month promotion offering 25, 50, or 75 FS (code: MONTH).
• Maximum win from deposit bonuses is €10,000. Maximum win from no-deposit free spins is €50.

4.3 Wagering Contribution

• Slots contribute 100% towards wagering requirements.
• Classic slots, table games, and video poker contribute 5%.
• Live casino games contribute 10%.
• Instant games contribute 0%.

We reserve the right to modify, suspend, or cancel any promotion at our discretion. Bonuses are not available to players residing in Sweden, Finland, or Russia, who are also excluded from VIP and Comp Point programmes.

5. VIP Programme and Loyalty Rewards

Our BOHO VIP Club rewards loyal players with exclusive benefits across five tiers: Nomad, Velvet, Mystic, Oracle, and Sovereign. Players earn 1 loyalty point per €10 deposited, with VIP status maintained by accumulating 100 points per week or 200 points per month. Fast-track to Velvet status is available with a single qualifying deposit of €1,000.

• VIP daily cashback: Velvet 5%, Mystic 7%, Oracle 10%, Sovereign 13% (1x wagering, max withdrawal €10,000).
• VIP benefits include a dedicated personal host, priority 24/7 support, and exclusive weekly promotions.
• We also operate a separate Comp Points loyalty system: 1 point per €10 on slots or €100 on live casino games, redeemable across 25 reward levels for free spins (from 5 FS at Level 2 up to 300 FS at Level 25).

6. Responsible Gaming

We are committed to promoting responsible gambling across our entire platform. Our BOHO Casino support team is available 24/7 via live chat and email at support@BOHO Casino.com. We provide tools to help you manage your gaming activity, including deposit limits, session limits, loss limits, self-exclusion options, and reality checks.

If you believe your gambling may be causing harm, we encourage you to contact our support team immediately or reach out to an independent responsible gambling organisation. We support access to professional help and take our duty of care to our players seriously.

7. Prohibited Activities

By using our platform, you agree not to engage in any of the following activities:

• Attempting to exploit software errors, bugs, or technical vulnerabilities.
• Using automated tools, bots, or AI-assisted software to influence game outcomes.
• Engaging in any form of collusion, fraud, or money laundering through our services.
• Opening multiple accounts to abuse bonus offers, including BOHO Casino bonus code promotions.
• Misrepresenting your identity or providing false information during registration or KYC.

We reserve the right to void winnings, forfeit bonuses, and close accounts where we determine that any of the above violations have occurred. Serious breaches may be reported to relevant regulatory authorities.

8. Intellectual Property

All content on our platform, including but not limited to graphics, software, trademarks, and game assets, is the intellectual property of BOHO Casino or our licensed providers. You are granted a limited, non-exclusive, non-transferable licence to access and use our platform for personal, non-commercial entertainment purposes only. Any unauthorised reproduction, redistribution, or commercial use of our content is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by applicable law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of our platform, including loss of data, profits, or gaming funds resulting from technical failures, connectivity issues, or events outside our reasonable control. Our total liability to you for any claim shall not exceed the amount deposited into your account in the 30 days preceding the event giving rise to the claim.

10. Dispute Resolution

If you have a complaint regarding our services, we encourage you to contact our support team in the first instance via live chat or at support@BOHO Casino.com. We will make every reasonable effort to resolve disputes promptly and fairly. If a matter cannot be resolved internally, you may refer your dispute to our approved alternative dispute resolution provider, EGIS, at disputes@egis-adr.com.

11. Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time. Where changes are material, we will notify you via email or a notice on our platform prior to the changes taking effect. Your continued use of our services following any amendment constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Costa Rica. By using our platform, you consent to the exclusive jurisdiction of the courts of Costa Rica for the resolution of any disputes not resolved through our internal or ADR processes. Our services are licensed and regulated by the Tobique Gaming Commission, and we operate in full compliance with the requirements of Licence No. 0000064.

If you have any questions regarding these terms, please do not hesitate to contact our team — our BOHO Casino support is available around the clock to assist you.